BinSight Privacy Policy
Effective date: October 19, 2026 · Last updated: October 19, 2026
1. Who we are and what this policy covers
BinSight is an iPhone app for warehouse stock counting, made by DataMingle LLC ("DataMingle", "we"). This policy explains what the app collects, why, and what you can ask us to do with it.
BinSight is a business tool. It is used only by staff of companies that have an agreement with DataMingle ("the customer"). Accounts are created by DataMingle or the customer; you cannot sign up in the app.
For the counting data, the customer decides why it is collected and DataMingle processes it on the customer's behalf. Where the customer's own privacy notice applies to you as an employee, it applies alongside this policy.
2. What we collect
The app collects only what it needs to sign you in and record a count. It does not collect your location, contacts, or advertising identifier, and it does not track you across other apps or websites.
| Data | Examples | Where it comes from |
|---|---|---|
| Account details | Email address, first and last name, the company and project you work for | Your sign-in and your account on our server |
| Password | Sent once at each sign-in over HTTPS; never stored on the phone; stored on our server only as a hash | You, at sign-in |
| Sign-in session | A session token, kept in the iPhone's Keychain | Our server, after you sign in |
| Warehouse photos | Photos of storage racks and cut-outs of single bins from them | The camera, or photos you choose from your photo library |
| Count results | Location IDs, pallet label numbers, quantities, corrections you type, the time of each count, the account that sent it (see "Shared phones" in section 5) | The app reads them from the photos; you can correct them |
| Tasks | The aisles and bays you are asked to count | Our server |
| App and device data | App version, platform (iOS) | Sent with each request so the server can check compatibility |
| Server logs | IP address, time and type of each request, errors | Recorded by our servers when the app talks to them |
| Licence check data | A device identifier not linked to you, and usage counts | The barcode reading SDK (Dynamsoft), see section 4 |
Photos are meant to show racks and labels, not people. Please do not photograph people or personal items. Any photo the service cannot process, whatever it shows, is deleted from our servers within 24 hours.
The app asks for permission to use the camera, and for permission to show notifications ("Aisle 102 is ready to send"). Notifications are created on the phone; we do not send push notifications. Picking photos from the library uses Apple's photo picker, so the app sees only the photos you choose.
3. How we use it
We use the data only to run the counting service for the customer:
- to sign you in and keep your session secure, and to end an older session when the same account signs in on another phone;
- to show you your counting tasks;
- to read locations and pallet labels from the photos on the phone, and send the results and photos to the customer's account;
- to let the customer and DataMingle check, correct and review counts against the photos;
- to find and fix faults in the app and the service.
We do not sell the data, use it for advertising, or build profiles of you.
The photos are processed according to the settings of the customer you count for. The camera and notification permissions are your choice and can be turned off in the iPhone's Settings.
4. Who we share it with
We share the data only with the parties below, and only for the purposes in section 3.
| Who | What they receive | Why |
|---|---|---|
| The customer you count for | Count results, photos, the account that sent each count | It is their stock count |
| Our service providers for hosting, logging and monitoring, in the United States | Data sent by the app and server logs, kept on our behalf under contract | To store photos and counts, and to keep the service secure and working |
| Dynamsoft (barcode reading SDK) | A device identifier not linked to you, and usage counts. No photos or count results | To check the barcode reader's licence (device identifier), and for Dynamsoft's own usage statistics (usage counts) |
| Apple | Crash reports from users who chose to share them with app developers, and feedback sent through TestFlight | To let us find and fix faults |
| Authorities | What the law requires | Only when legally required |
The barcode reading itself happens on the phone: photos are not sent to Dynamsoft.
5. Storage, retention and security
On the phone. Photos and counts are kept in the app's private storage on the phone, also after they are sent, and are excluded from iCloud backups. They are removed when the app is deleted from the phone. The sign-in session is kept in the Keychain on this device only and is never synced to other devices. Signing out removes the session. Photos waiting to be sent are sent first; if you choose "Discard", they are deleted. If you sign out with no signal ("Sign out now"), or our server ends your session (for example because the same account signed in on another phone), the waiting photos stay on the phone until they can be sent.
Shared phones. On a phone used by several people, each account sees only its own passes. Photos left waiting in the cases above are sent when the next person signs in to the same company's server, so that no count is lost. Until we record who took each photo, such counts are recorded under the account that sent them, not the one that took them.
On our servers. Data is stored in the United States. Photos the service cannot process are deleted within 24 hours. Count results and processed photos are kept while the customer's agreement with DataMingle is active and deleted within 90 days after it ends, unless the customer asks us to delete them sooner. Account details are kept while the account is active. Server logs are kept for up to 30 days.
Security. All data travels over HTTPS. The app only talks to DataMingle's own servers. Access to stored data is limited to DataMingle staff and the customer's authorised users.
6. Your rights, children, changes and contact
Seeing or deleting your data. To see, correct or delete the personal data we hold about you, or to close your account, email privacy@datamingle.ai. Because your account is provided through your employer, we handle the request together with them. We answer within 30 days.
Children. BinSight is for adult employees and is not meant for children.
Changes. We will post any change to this policy on this page and update the date at the top. Significant changes will be told to customers before they take effect.
Contact. DataMingle LLC, 8735 Dunwoody Place, Atlanta, GA 30350, USA. Email: privacy@datamingle.ai.